Frequently Asked Questions
Find answers to common questions about JINEIYATECH-POS
Getting Started
JINEIYATECH-POS is a modern, multi-tenant Point of Sale system designed for businesses of all sizes. It helps manage inventory, sales, customers, and generate reports.
You can start using JINEIYATECH-POS within minutes after registration. The setup process is quick and our team provides onboarding assistance.
No, JINEIYATECH-POS is a cloud-based system. You can access it from any device with an internet connection and a web browser.
Pricing & Billing
We offer monthly plans starting from 1 month (¥150), 3 months (¥420), 6 months (¥800), and 12 months (¥1500). Annual plans offer the best value.
Yes, we offer a 14-day free trial for all new customers. No credit card required to start.
Yes, you can upgrade or downgrade your plan at any time from your account dashboard.
Features
Features include inventory management, sales tracking, customer management, multiple store support, expense tracking, detailed reports, and more.
Yes, our system is fully responsive and works on smartphones, tablets, and desktop computers.
Currently, we support English and Chinese. More languages will be added soon.
Security
Yes, we use enterprise-grade encryption, secure servers, and regular backups to ensure your data is safe and protected.
Your data is stored on secure cloud servers with multiple backups and redundancy.
Only authorized users from your organization have access. We never share your data with third parties.
Support
We offer email support, live chat, phone support during business hours, and a comprehensive documentation library.
Yes, we have an active community forum where users can share tips, ask questions, and get help from other users.
We respond to all support tickets within 24 hours. Premium support customers get priority response within 2 hours.
Still have questions?
Can't find the answer you're looking for? Please contact our support team.
Contact Support